Bank of America (BofA) error + can not reconnect

rochers

Since yesterday, my Bank of America accounts were unable to sync. When I went to reset the connection, I get an error on the last step. Is the team working on fixing this?

rochers

Update, the connection was able to be re-established.

Coach Natalie

@rochers, glad to hear you were able to get reconnected!

-Coach Natalie

Chilkatsally

I have the same problem and am afraid I’m screwing it up even more. How did you get the connection back

Coach Natalie

@Chilkatsally, I'd recommend establishing a completely fresh connection with the bank and linking to your existing Quicken Simplifi accounts:

1. Make all of the accounts with the bank manual by following the steps here.
2. Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
3. If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

Let us know if this works for you!

-Coach Natalie