Simplifi Investment update time and date wrong

Chinstrap

On the investment page, the mutual fund values will be correct and up to date, but the note under "Market Value", e.g., Quotes updated Jul 10, 2024 • 5:00 PM PDT, is two days out of date, so you have the right data but it is telling you it needs updating. When you press the update button, the blue circle spins for a second and nothing changes.

Coach Kristina

Hello @Chinstrap,

To help troubleshoot this issue, please provide more information. Is this happening in the web app, the mobile app, or both? Are you seeing this on the dashboard tile for investments, the investments page, or both places? Have you tried logging out of the app and back in again?

I look forward to your reply!