Wells Fargo “you’ve already added all the accounts from this bank” (edited)

Rtharbour
Rtharbour Member
edited February 2024 in Adding and Updating Accounts

I’m trying to add my Wells Fargo account, but after signing in & providing the 2FA code it spins for a little bit & tells me that all my accounts have already been added. This adds Wells Fargo bank section to my accounts, but doesn’t actually add my card. I’ve tried deleting & re-adding, trying via web browser, removing the connection from WF’s end and retrying, all to no avail. Am I missing something?

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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @Rtharbour, thanks for posting to the Community!

    To clarify, do you currently see Wells Fargo Bank listed when viewing your accounts under Settings > Accounts? If so, have you tried deleting the entire institution, or just other accounts with Wells Fargo? I'd definitely suggest deleting the entire institution if you haven't already: https://help.simplifimoney.com/en/articles/3453929-how-to-delete-bank-accounts-in-quicken-simplifi#h_6e19d62b11

    If the issue persists, please provide more details, such as:

    • Do you have other accounts at Wells Fargo that are able to be added?
    • If so, what type of accounts are already added and what type of account are you attempting to add?
    • What bank options have you tried from the bank list for Wells Fargo?
    • Are you directed through the OAuth API flow when connecting to Wells Fargo in Quicken Simplifi (see here for more details)?
    • If so, are you able to authorize your accounts?
    • Does the behavior differ in any way when trying from a different browser or in incognito/private mode?

    Please let us know so we can best assist!

    -Coach Natalie

    -Coach Natalie

  • Jcon63
    Jcon63 Member

    I am having this same issue as well - I have unlinked in the account section along with removing Quicken from connected apps on Wells Fargo. I have tried multiple times on web and iOS with no luck.

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @Jcon63, thanks for posting on this topic!

    To clarify, do you see Wells Fargo listed as a financial institution under Settings > Accounts? Please also provide more details, such as what was requested in my last comment, as well as what specifically is occurring:

    • What happens when attempting to connect your Wells Fargo account(s) in Quicken Simplifi?
    • What type of account(s) are you attempting to add?
    • Do you have any accounts at Wells Fargo that are able to be added? If so, what type of accounts are they?
    • What bank options have you tried from the bank list for Wells Fargo?
    • Are you directed through the OAuth API flow when connecting to Wells Fargo in Quicken Simplifi (see here for more details)?
    • If so, are you able to authorize your accounts?
    • Does the behavior differ in any way when trying from a different browser or in incognito/private mode?

    We look forward to your reply!

    -Coach Natalie

    -Coach Natalie

This discussion has been closed.