Option to Add a Manual Account is Missing on Windows 11 Laptop (edited)

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Flopbot
Flopbot Superuser ✭✭✭✭✭
edited May 10 in Report a Bug

I've set up numerous Manual Accounts so I'm pretty sure this is a bug that occurred with the new "Coming From Mint" box. On a Windows 11 laptop, I can't see "Add manual account". I can on an iPad and on an iPhone.

Maybe the box is setting on top of the button?

image.png

Chris
Quicken Desktop user since 2014.
New to Simplifi in 2021.
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  • DannyB
    DannyB Superuser ✭✭✭✭✭
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    Hi Chris, ( @Flopbot )

    Odd, I can see the Add manual account line in both the Ede browser and the Chrome browser extension on a Windows 11 machine.

    add account.jpeg

    Danny
    Simplifi user since 01/22
    ”Budget: a mathematical confirmation of your suspicions.” ~A.A. Latimer
  • Coach Jon
    Coach Jon Moderator admin
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    Hello @Flopbot,

    We were not able to replicate it on our side as of yet. Could you let us know what resolution you are using for your laptop?

    Thanks,

    Coach Jon

  • Flopbot
    Flopbot Superuser ✭✭✭✭✭
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    Display Resolution = 1920 X 1080

    Scale = 125%

    Screen Size = 17 inch

    Chris
    Quicken Desktop user since 2014.
    New to Simplifi in 2021.
  • Coach Jon
    Coach Jon Moderator admin
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    Hello @Flopbot,

    Thanks for the information. Have you tried using another browser/incognito mode? This issue may be browser-related.

    Thanks,

    Coach Jon

This discussion has been closed.

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