Would like to cancel and refund
This discussion was created from comments split from:
Comments
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I'm also within the 30 days and have been going round and round in the system trying to cancel, and sending emails. It seems like they don't want to know!
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Hello @Iwanttocancel,
Thanks for reaching out! We can definitely proceed with your cancellation and refund, we will just need your confirmation in order to do so. Please let us know, and we'll get that started!
-Coach Jon
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I've been truing to cancel my subscription for a refund within 30 days but just going round in circle on the websites and getting no response.
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So how do I do this?
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Thank you for your reply,
If you're having trouble cancelling through the website, then the simplest way to cancel is to contact Quicken Simplifi Support via phone or live chat. Please see this article for their contact information:
Our Chat Support hours are seven days a week from 5 am - 5 pm PST. Phone Support is available Monday - Friday during the same hours.
I also recommend reviewing the "What happens to my data after I cancel my subscription" section of this article:
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I hope this helps!
-Coach Kristina
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