APMEX FDP-105 error (edited)

brianperry263
brianperry263 Member ✭✭

Would like to add apmex.com to list of institutions to connect with. Would be nice to track purchases of precious metals.

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Brian

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  • Update…looks like Apmex is listed under add accounts but errors out when trying to connect.

    Error code:

    We are unable to connect to APMEX at this time. Please try again later.

    Care Code: FDP-105

    _____

    Brian

  • Coach Jon
    Coach Jon Moderator admin

    Hello @brianperry263,

    Thanks for reaching out! Error code FDP-105 typically indicates that the specific bank is temporarily blocking us. This normally happens when the selected bank is performing server maintenance or is blocking third-party aggregation to avoid site saturation. This usually clears up in 48 hours. I would suggest waiting until then, and to let us know if you still cannot connect at that time.

    Thank you,

    Coach Jon

  • Hey Jon,

    I actually forgot that I've tried multiple times to connect this account over the last couple months and have received this error code each time. I don't think it's a waiting game at this point. I will try it again in a few days but I think it's a persistent issue.

    Thanks.

    _____

    Brian

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    edited November 2024

    @brianperry263, thanks for following up!

    When viewing APMEX from my end, it looks like there is a known outage that's being worked on:

    Once this messaging is removed, you should be able to connect again. Let us know if not!

    -Coach Natalie

    -Coach Natalie

This discussion has been closed.