Investment Balances in Dashboard are different from Balances in “Insights-Investments”

Jlexky
Jlexky Member ✭✭
edited March 7 in Troubleshooting

The balances for my investments shown in the dashboard are correct and match the balances shown at my brokerage firms. The balances shown in the “Insights-Investments” section are yesterday’s balances. Shouldn’t they be the same?

Thanks,

Jlexky

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  • Coach Kristina
    Coach Kristina Moderator admin

    Hello @Jlexky,

    To answer your question, the most likely reason for seeing different values is that investment data gets updated two different ways. Some investment data, like the value you see on the accounts sidebar, comes directly from the financial institution (if it's a connected account). The values are updated during nightly aggregation, but in connected accounts, may be updated as frequently as every 4 hours. The data in the investments tab comes from our service provider, and is updated when new information is available.

    For more information on how investment information is updated, please see this article:

    I hope this helps!

    -Coach Kristina

  • Jlexky
    Jlexky Member ✭✭

    @Coach Kristina ,,, thank you very much for clarifying this for me!

    -jlexky

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