"Simplifi has already added all my accounts" message with EverBank

System
System Administrator admin
edited April 7 in Adding and Updating Accounts

This discussion was created from comments split from:

Everbank FDP-103 error resurfaced.

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  • StephenFarnsworth
    StephenFarnsworth Member

    I am having the same issue and it has persisted for over a month. When I try to add the bank again, the process nearly completes, but then I get an error that says Simplifi has already added all my accounts for this bank. I really like this tool, but it is unusable for me without Everbank.

  • Coach Jon
    Coach Jon Moderator admin

    Hello @StephenFarnsworth,

    Thanks for letting us know! Are you trying to add a new account to Quicken Simplifi or update an existing account already within the program? For the latter, I would try to see if a fresh connection would fix this issue. You can make the accounts manual and then use the Add Account flow to get a completely fresh connection. If the connection is successful, you'll then want to link the accounts to your existing Quicken Simplifi accounts. Let us know how that goes!

    Thanks,

    Coach Jon

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