T. Rowe Price Retirement Accounts Missing Holdings

@The Merg, thank you for your patience as this issue is being worked on!

It sounds like our service provider may have a fix in for this issue. Can you give it another try in Quicken Simplifi and let us know how it goes, please? You may need to establish a fresh connection with the bank:

1. Make all of the accounts with this bank manual by following the steps here.
2. Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
3. Carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here. 

Let us know!

@The Merg, thank you for giving the steps a try and posting back!

Let's gather some data from you so I can add you to the ticket and let our engineering team know. Here is what we will need:

1. The name of the account(s), as it appears in Quicken Simplifi.
2. The balance for the account(s) in the Accounts List in Quicken Simplifi (this is the list of all accounts and balances on the left side of the Dashboard on the Quicken Simplifi Web App, or the list of all of your accounts when you select "Accounts" from the Quicken Simplifi Mobile App).
3. The balance for the account(s) in the Investments Portfolio in Quicken Simplifi (if you have multiple investment accounts, you'll want to filter the page to each account).
4. The balance for the account as displayed on the bank's website.
5. A screenshot of the holdings for the account in Quicken Simplifi (if you have multiple investment accounts, you'll want to filter the page to each account).
6. A screenshot of the holdings on the bank's website for a comparison.
7. A screenshot of the Accounts Summary page from the bank's website that has a wide enough scope to show the full page URL. This is the landing page after signing in, and typically lists all accounts and balances. You will want to take this from a web browser and not a mobile browser, as well as redact any private info such as account numbers.

Please also submit your logs via the 'Send Feedback' option:

1. Log in to the Quicken Simplifi Web App.
2. Select Profile from the left-hand navigation bar.
3. With the Profile menu open, hold down the Option key for Mac or the Alt key for Windows, and then click Send Feedback. 
4. Leave all boxes checked, add a brief description of the issue, and then click Send.

Much appreciated!

@The Merg, thank you for your patience as this issue is being worked on!

I've received an update from our engineering team, and they'd like you to give this another try. You may need to establish a fresh connection with the bank or delete and re-add the accounts to see any changes. If you don't want to delete/re-add the accounts, please follow these steps:

1. Make all of the accounts with this bank manual by following the steps here.
2. Once you see the accounts listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
3. Carefully link the accounts found to your existing Quicken Simplifi accounts by following the steps here. 

Let us know how it goes!

@The Merg, thank you!

I have provided this information to our engineering team and will continue to follow up with you here when updates are received. I will also let you know if they need a fresh round of data from you.