T. Rowe Price Retirement Accounts Missing Holdings

The Merg

I was recently able to get Simplifi to re-connect to my T. Rowe Price accounts. While it will show the total value of the account, if I go in to view the individual holdings, it states that there are no holdings. If I look under the Transactions tab for it, I can see my contributions and notations of Dividends to me, but nothing in regards to the holdings.

I tried resetting the account and had previously deleted and re-added the account to no avail.

Any thoughts?

Thanks,
Merg

Coach Kristina

Hello @The Merg,

Thank you for letting us know you're encountering this problem. When did this specific issue first start? To clarify, you can see the transactions and the total value of the account, but the holdings on the Portfolio tab are missing?

I look forward to your response!

The Merg

It's been this way since the connection to T. Rowe Price has been fixed. I had removed the TRP account from Simplifi when the connection wasn't working and re-added it when it was posted that the errors with TRP were corrected.

I do see all the tabs. The Balances and Performance tabs display what appears to be everything correctly. It's the Portfolio and Transactions tab that are not displaying correctly. I've included screenshots of both of those. The Portfolio tab says there are no holdings. The Transactions tab shows my contributions and dividends, but does not show the purchases/sales of the funds.

Thanks,
Merg

Coach Kristina

Thank you for your reply,

The issue with the Portfolio tab not reflecting correctly is already a known issue which has been reported and is being worked on. We do not currently have an ETA.

Are the missing purchases/sales of funds recent transactions (within the last 90 days)? Are they still showing as pending on the financial institution website?

Thank you!

(CTP-12270)

The Merg

As far as I know, I do not see any purchases/sales. Maybe it's related to the Holdings not showing?

Thanks
Merg

Coach Kristina

Thank you for your reply,

It is possible. Depending on how old the transactions are, it may be that they're far enough in the past that the financial institution didn't make them available for download into Quicken Simplifi.

It may also be that the way the data is sent to Quicken Simplifi makes the transactions blend in with the other transactions.

For example, the screenshot below is a buy transaction that shows up in my investment account (with a different financial institution). The Payment/Deposit action and the Uncategorized category make it look identical to the dividend and interest transactions. I could tell it was a buy transaction due to the amount and the transfer of funds to make the purchase that happened just beforehand.

Thank you!