recurring transaction amount changed overnight
When I logged in this morning I see 2 of my recurring payments edited on a future date. e.g. CC payment amount is set to $100/mo, current balance is $1000, a future pmt was somehow changed to $1000. I also see this appearing on the month after this modified amount. Has anyone else experienced this?
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This is very likely the new connected billers feature, it impacted me as well. There are likely settings in the recurring bills section which alter how it works, but i have not had the chance to learn how it works yet.
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Rob Wilkens - RobWilkens.com0 -
that would make sense but I don't have bill connect enabled
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Hello @Jeannette,
Thanks for reaching out! If you edit the reminder you state was changed, in the Edit Reminder window that pops up, does the amount show as the $100 or $1000 amount there? Can you provide a screenshot showing this window?
-Coach Jon
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Hi Jon, I can't send a screenshot because I manually corrected the reminders. The reminder was showing the $1000 amount (just an example) which was the current account balance.
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Hello @Jeannette,
Thanks for letting us know. I am glad you got the issue corrected. If you see this again, feel free to check back in and let us know so we can work on troubleshooting the issue.
-Coach Jon
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