Can't add TIAA account, FDP-102
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Will send the logs shortly
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Hello @RYHC,
Thanks for the screenshot. I can also confirm this notice from my side as well.
We are currently investigating the issue with TIAA, so in the meantime, I would suggest continuing to try to connect every once in a while. If the notice is still there when trying to connect, it means that we are still investigating the issue.
-Coach Jon
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Just tried again, in addition to the warning on the page that TIAA accounts aren't connecting, I also got an FDP-155 error.
I followed the instructions to send feedback as specified again.
This has now been happening for 6 months. TIAA is a very common retirement broker for anyone who works in the non-profit world. Is there really no way to get this fixed?
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Hello @scollard2001,
Thanks for following up. Our product team is still working on a resolution for this issue. That banner means we are still investigating at this time, so I would suggest tracking the account manually for now and trying to connect every once in a while. If the notice is still there when trying to connect, it means that we are still investigating the issue. Thank you for your continued patience.
-Coach Jon
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I'm getting a 155 as well
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Hello everyone,
I am back with an update for this known issue. We now have an alert you can follow going forward for updates! We will be sure to post there when we know anything further on this issue.
-Coach Jon
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