Corebridge Financial not pulling holdings info

Hello @Mankow,

Thank you for letting us know. Can you please provide updated logs so that we can get this escalated for you?

1. Log in to the Quicken Simplifi Web App.
2. Select Profile from the left-hand navigation bar.
3. With the Profile menu open, hold down the Option key for Mac or the Alt key for Windows, and then click Send Feedback.
4. Leave all boxes checked, add a brief description of the issue, and then click Send.

-Coach Jon

Hello @Mankow,

Thanks for the reply and the updated logs. The reason we ask for update logs is to capture the most recent events that occur within the program, which is why I asked again. I did reply to your DM as well. If you can provide what was asked for there, I will be sure to get this escalated!

-Coach Jon

Hello @Mankow,

Thanks for the reply. I have reported this to our product team and will be sure to follow up here when we receive a status update on this issue.

-Coach Jon

CTP-13298

Hello @Mankow,

Thanks for following up! Our product team is still working on a resolution for this issue at this time. We will be sure to reach out here with any updates as we receive them.

-Coach Jon

Hello @Mankow,

Thanks for the reply and your patience. We do not have an update as of yet, but I will be sure to follow up here when we do!

-Coach Jon

Hello @Mankow,

I understand your frustration. I reached out to my product team for an update, and they did come back stating that the issue should now be resolved! Be sure to let us know if your holdings are now coming in as intended.

-Coach Jon