Why are transaction downloads are becoming more problematic?

dtnowell01
dtnowell01 Member
edited August 7 in Feedback

We have several accounts at one bank. About 4 months ago, the transactions started making transfers to/from accounts that were not related to that transaction, and actually creating extra transactions to seemingly try to make things reconcile. Why is this happening? It seems to be getting worse.

In a separate credit card account, transactions are missing completely and there doesn't seem to be any rhyme or reason to it. This also started about 4 months ago and seems to be getting worse. Why is this happening?

Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @dtnowell01, thanks for posting your feedback to the Community!

    Although we wouldn't be able to tell you why an issue is happening without troubleshooting and diagnosing the problem, the best way to get each issue looked at is to create an individual post here in the Community to outline each individual issue. You will want to provide details for the specific issue to give the Community a clear picture of what's going on.

    We look forward to working with you in your new posts!

    -Coach Natalie

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