FDP-192 error with Coastal Federal Credit Union (edited)

mclaugpa
mclaugpa Member
edited October 3 in Adding and Updating Accounts

I've been seeing FDP-192 (MFA method not supported) since roughly 8/30/25, and the Coastal accounts are not updating. I assume Quicken/Simplifi is proactively working the issue. Can you give me an update please?

To anticipate some possible responses: Yes, I have tried reconnecting on the Simplifi side. No, I can't change or remove the MFA at the bank's side. Intuit and Coastal need to work together on this. FWIW, I'm also reaching out to Coastal.

Here's the full text of the error I'm seeing:

"The current multi-factor authentication method at Coastal Federal Credit Union is not supported. To connect to your account, you must change the multi-factor authentication method at Coastal Federal Credit Union.
Care Code: FDP-192"

Thanks!
Paul

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Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @mclaugpa, thanks for reaching out to the Community with this issue!

    I was able to confirm the FDP-192 error with Coastal Federal Credit Union when viewing your connection attempts from our end. This error indicates that the MFA method used by the bank is not supported. Users will typically need to disable MFA with the bank to bypass this error in Quicken Simplifi.

    Please give this a try and let us know how it goes!

    -Coach Natalie

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