TIAA Reporting Connection Issues

Coach Natalie · August 21

We appreciate everyone who tested the Plaid connection for us! Since this connection does not seem to be working either, it will be removed from Quicken Simplifi.

Since TIAA is fully blocking, at this time, we recommend contacting them directly to see if they will consider unblocking connections.

Thank you!

thatsanofromme · August 24

The TIAA connection seems to be working today.

CT Saver · August 24

OMG. It worked for me too. Today (Sunday, August 24)

ams-chicago · August 24

It worked for me too (Sun Aug 24, 2025)! A miracle; hope it sticks!

Coach Natalie · August 25

That's great news! Are you all referring to the Plaid connection, or the original Intuit one? If it's the Plaid one, I can hopefully stop them from removing it.

Let me know!

My Plan · August 25

I have had problems connecting my Tiaa accounts 6 months and there has never been a solid solution from 😔Quicken.

garej704 · August 25

https://community.simplifimoney.com/discussion/comment/57705#Comment_57705

I'm still unable to get it to connect either way. Directly or Plaid

"We are unable to connect to TIAA Brokerage at this time.

Error Code: FDP-155"

LSMathTutor · August 25

I keep getting the same error message using all 3 tiaa.org options. Does Quicken have the same issues with TIAA on it's desktop/app version of Quicken itself, or is this just for Simplifi?

scollard2001 · August 25

Me too, no luck, 6 months of it not working

westiecairn · August 26

I'm giving up and am switching to [removed] as of yesterday.

garej704 · August 26

[removed - no soliciting of other products]

hvjjhjfjkfjkfh · August 27

Worked for one day, 8/24. I cancelled my Simplifi renewal today

rdunlap2 · August 27

I too had been suffering through the connection issues, but had it work when I tried it at 11 p.m. Central Time last night. So, maybe it's just an off-hours thing, but this certainly is no way to run a financial management app.

ChrisMc · September 8

Still not working…

LSMathTutor · September 10

I'm on with TIAA web support now. TIAA switched to "open banking" about a year ago - a different method for how institutions share information. Quicken Simplifi uses "screen scraping" which is not supported. I submitted a ticket to TIAA and a manager is going to get back to me, but they don't think they are going to do anything. TIAA is saying that it's Quicken Simplifi specifically (NOT Quicken Classic) that isn't supporting "open banking". The web support person says it's a security issue.

lwyman · September 12

There are only 5 million investors with TIAA and something like 12,000 institutions, which would suggest that some portion of that population uses Simplifi. And only a handful of people have joined us in asking for a fix. So there's really no outlet for voicing frustration, since it immediately gets deleted off this board, and nobody who supports this community really has any sway in how quickly bugs and problems are addressed.

fatnoah · September 12

I am very frustrated with this issue which has not been resolved and no timeline or guidance has been provided. I am going to give it until the end of September and then I am going to have to switch to a different financial software service/company.

Iamthailand · September 12

I have seen this issue reported at the Monarch Money reddit so it's not just a Simplifi issue. But it seems like they're able to get the Plaid auth working

https://www.monarchmoney.com/connection-status?s=tiaa

Sirvanderlaan · September 16

We are unable to connect to TIAA Brokerage at this time.
Care Code: FDP-155
Seems to be a long-standing issue. Do you need more incentive to escalate this? Here is another person with the problem.

jgcandle · September 17

Same issue- why can't this be resolved?

Ruth · September 22

Same issue - code 155. How does this get escalated?

Coach Natalie · September 22

Hello everyone,

As mentioned earlier in this thread, TIAA is 100% blocking connection traffic. As the issue is worked on, you all can follow our Community Alert for updates:

https://community.simplifimoney.com/discussion/12791/ongoing-6-18-25-tiaa-returning-fdp-102-and-fdp-106-errors

We also recommend contacting TIAA directly to help make them aware of the issue from their end.

Thank you all for your continued patience as this issue is worked on!

chrislzm · September 22

I believe I have found a solution to this problem.

Remove the TIAA account and re-add it. But DON'T choose the first TIAA result when you search for the institution. Scroll down — for me it's the THIRD tiaa.org that appears — click on it and make sure it's the one that uses Plaid to connect to your account, NOT the one that uses Intuit.

This solved the issue for me.

garej704 · September 22

https://community.simplifimoney.com/discussion/comment/59161#Comment_59161

I believe as mentioned early this works sporadically for some then will stop working.

LSMathTutor · September 22

Coach Natalie,

[removed - accuracy] I contacted TIAA tech support and got on with a manager. They are only having trouble with you and no other financial management tool (including regular Quicken). It's because Simplifi uses "screen scraping" which they do not support for security reasons. TIAA switched to "open banking" and they need Simplifi to comply with that security level. Our contacting TIAA will do nothing!

Lisa

DryHeat · September 22

@LSMathTutor "Simplifi uses 'screen scraping'"

I wasn't aware that any of the aggregators Simplifi uses employ this technique. I'd be interested to know if this is true. I'm doubtful, but you never know.

TIAA Reporting Connection Issues

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