Freedom Mortgage (Freedom Wholesale Mortgage) 103 error (edited)
Comments
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Hello @Dick_Davis,
Thanks for the reply. I will be sure to report this information to our team. In that case, please try changing your password once more, and provide updated logs so that we can report back to our product team.
-Coach Jon
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Hello @Dick_Davis,
I am just reaching out again to confirm if you have seen my previous reply regarding changing your password. Once you have, please provide updated logs once again, and let us know!
-Coach Jon
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Hello @Dick_Davis,
You may disregard my last message! The issue was resubmitted to Finicity by our product team, and I will be sure to post back with any further updates to the Alert.
-Coach Jon
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Hello @Dick_Davis,
I am back with an update from our product team on this issue! It looks like this issue may be resolved, but they would like you to try connecting once more to verify if the 103 or 331 error codes are still persisting for you.
Additionally, once we verify that this issue is resolved for you, it looks like you will need to manually reauthenticate your accounts daily for Freedom Mortgage going forward, as they do not have a way to bypass multi-factor authentication.
Let us know!
-Coach Jon
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I will do the check. My question is "why do I need to authenticate daily" or is this "when you login to the account through Simplifi"?
Dick Davis
Wanting to Migrate from Quicken Classic Premier to Simplifi
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Hello @Dick_Davis,
Thanks for the reply! Please let us know when you can verify if those errors persist! As for reauthentication, this is necessary because there is no way to bypass multi-factor authentication for this bank.
-Coach Jon
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