TD Bank/First Community Bank connection has failed (edited)

CleoZ
CleoZ Member ✭
edited October 22 in Adding and Updating Accounts

My connection to TD Bank failed a day or so ago. The reported balance and balance projections are incorrect and apparently are not updating. Trying to reconnect elicits the message:

First Community Bank
http://www.tdbank.com/
This Bank is not available right now

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  • Coach Jon
    Coach Jon Moderator admin

    Hello @CleoZ,

    Thanks for reaching out! When checking from our side, I do see that TD Bank is currently reporting connection issues. Our team is investigating the issue, but in the meantime, you will not be able to connect.

    image.png

    In the meantime, you can track the account manually by adding manual transactions, which will keep your records up-to-date. Here are the steps to do so: Managing Transactions in Quicken Simplifi | Quicken Simplifi Help Center

    I hope this helps!

    -Coach Jon

  • CleoZ
    CleoZ Member ✭

    Thanks for the rapid response!

  • Coach Jon
    Coach Jon Moderator admin

    Thanks for the reply @CleoZ.

    Just keep trying to connect and be on the lookout for when that banner disappears. Let us know if you are still experiencing the issue once it has!

    -Coach Jon

  • TechiePA
    TechiePA Member ✭

    I am getting the same error for TD Bank. When is this issue to be resolved?

  • Coach Jon
    Coach Jon Moderator admin
    edited November 12

    Hello @TechiePA,

    Thanks for reaching out! It does look like the banner is still showing within Quicken Simplifi, so TD Bank may still be reporting connection issues.

    Did you try connecting using the 'Try Anyway' option below that banner? When I checked from our side for you, I could not see an error being received. If you can, could you please clarify what specific error you are receiving when trying to connect? Let us know!

    -Coach Jon

  • andre
    andre Member ✭
    edited December 3

    [removed - duplicate post]

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