Unable to add Synchrony Store Cards to Simplifi

Hello @Nsadraz,

Thank you for letting us know you're seeing this issue. To answer your question, the ID.synchrony login is an all in one login that Synchrony decided to move some of the credit card accounts they service to. That caused a temporary issue with 3rd party apps, like Quicken Simplifi, but that issue should now be resolved.

When you login to your Carecredit account, do you do so through the Carecredit website, or do you access it through ID.synchrony?

If you haven't already done so, please follow these troubleshooting steps from @Coach Natalie's earlier post:

Let's have you first try these steps to establish a completely fresh connection with the bank:

1. Make all of the accounts with this bank manual by following the steps here.
2. Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
3. If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here. 

If those steps don't resolve the FDP-103 error, please try these steps next:

1. Verify that your login information is correct – Type your password/PIN into a text application to ensure you don’t have any typographical errors. Then, copy and paste your login information into Quicken Simplifi to ensure accuracy.
2. Verify your login at the bank’s website – Try to sign in to your bank’s website using the same login credentials to ensure you've not locked yourself out of the account and that the credentials are still valid.
3. Check for an app-specific password – Some banks require users to use a specific app password when connecting to a third party. Check with your bank to see if you need to use an app-specific password.
4. Update your credentials – Try temporarily updating your password at your bank's website and then try again to connect in Quicken Simplifi. We recommend NOT using the following special characters: & < > / \.

Let us know how things go!