Nebraska Ed Savings Trust Connection Error FDP-102 (edited)

adh289
adh289 Member
edited February 25 in Adding and Updating Accounts

We are unable to connect to Nebraska Ed Savings Trust at this time. Please try again later.

Care Code: FDP-102

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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @adh289, thanks for posting to the Community with this issue!

    When checking your connection attempts from our end, I can confirm the FDP-102 error with Nebraska Ed Savings Trust in Quicken Simplifi. It looks like this is your first time attempting to connect to this bank—is that right? If so, have you tried any of the other options listed in Quicken Simplifi?

    Screenshot 2026-02-12 at 8.36.03 AM.png

    Also, what is the exact URL you use to sign in to the bank's website directly?

    Let us know!

    -Coach Natalie

  • Lionstone22
    Lionstone22 Member

    This issue has been open since March 2024. Simplifi team can you please fix this. The links you have as options when adding an account to either 1) "Nebraska Educational Savings (nest529advisor.com) and 2) Nebraska Ed Savings Trust (nest529direct.com) do not work. The correct login link for clients is https://portal.nest529.com/login

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    edited February 25

    @Lionstone22, thanks for joining the discussion!

    When checking your connection events from our end, I see an FDP-102 error with Nebraska Ed Savings Trust. Is this the same error you see in Quicken Simplifi? And is this your first time attempting to connect to this bank in Quicken Simplifi, or is the error occurring on an existing account?

    When it comes to the URL, the one displayed in Quicken Simplifi is not always what's used to connect from the backend. With that said, however, I noticed that clicking on the URL for 'Nebraska Ed Savings Trust' in Quicken Simplifi pulls up a new page that directs to https://nest529.com/. .

    Screenshot 2026-02-25 at 9.44.10 AM.png

    When I click "Log In" from that page, I am directed to portal.nest529.com/login, which seems to be the same URL you provided above. When I open the URL you provided above, everything looks exactly the same. So, this should be the correct and matching bank option for you to use in Quicken Simplifi.

    We look forward to hearing back from you!

    -Coach Natalie

  • Lionstone22
    Lionstone22 Member

    Yes, this is the same error that I have been seeing for a long time. No it is not the first time attempting to connect. Previously, it was working using the URL www.nest529direct.com. Several months ago that connection stopped working with this error after MFA authentication. I won't pretend I know the root cause. Only that it hasn't worked in a very long time.

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @Lionstone22, thank you for the reply!

    When you click on the URL displayed for 'Nebraska Ed Savings Trust' in Quicken Simplifi, are you able to log in to the page that opens to the bank's website?

    screenshot-2026-02-25-at-9-44-10-e2-80-afam copy.png

    If so, I think we can confidently use this bank option to get this issue escalated for you. Let us know!

    -Coach Natalie

  • Lionstone22
    Lionstone22 Member

    Using that link (that used to work with not issue) I get the following every time. I am 1000% sure the credentials are correct because I get the MFA token and can login directly on the website. I am also correctly inputting the token when prompted. The FDP-102 is the result I and others have been getting for months now.

    image.png image.png image.png image.png image.png
  • Lionstone22
    Lionstone22 Member

    This information was provided by another user in a different thread as far back as March 2024.

    https://community.simplifimoney.com/discussion/comment/66303#Comment_66303?utm_source=community-search&utm_medium=organic-search&utm_term=nebraska

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    edited March 4

    @Lionstone22, thanks for the reply!

    Please follow the steps in my last comment to see if you can click the URL displayed for 'Nebraska Ed Savings Trust' in Quicken Simplifi, and then log in to the new page that opens to the bank's website.

    https://community.simplifimoney.com/discussion/comment/66483#Comment_66483

    Here are the steps to follow:

    1. Launch the Quicken Simplifi Web App.
    2. Select to add a new account.
    3. Enter "Nebraska Ed Savings Trust" into the search bar and then select this bank option.
    4. Click Continue.
    5. Click the URL displayed underneath the bank name.
    6. A new page will open to the bank's website; click "Log In" and attempt to log in to your account.

    Additionally, the other thread you shared is a Missing Financial Institution Request, not an issue report. Since this financial institution is already available in Quicken Simplifi, we’ll go ahead and mark that request as completed. Just to clarify, Missing Financial Institution Requests are not the same as reporting an issue and aren’t used for issue tracking.

    Let us know if you're able to log in to the bank's website when following these steps!

    -Coach Natalie

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