MOST Missouri 529 Savings FDP-103 error (edited)

bcrlexie
bcrlexie Member ✭
edited March 28 in Adding and Updating Accounts

It seems that my account always gives me 103 errors when I try to add a new account. In fact, I let my Simplifi expire because I could not get any help resolving this issue. I see that Natalie said that the account "MOST Missouri 529 Savings" was already added to Simplifi's list of FIs, so she closed a discussion. I can't connect. Always 103 errors after I started my subscription again. Also still getting 103 errors on Cadence Bank. Can anyone provide any help? I was off Simplifi for several months. I had submitted a ticket before being off. Also, Cadence Bank had connected until I added 2 additional checking accounts. The end, never linking again. Please help.

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Comments

  • RobWilk
    RobWilk Member ✭✭✭✭✭

    I would start by posting screenshots if possible

    also, try totally removing the financial institutions.. if any accounts under them make them manual then afterwards relinking them when adding them back

    All my banks are working without error:

    Apple wallet (Apple Card and Apple Cash)

    FourLeaf FCU

    Navy FCU

    Chase

    Citi Best Buy

    Care credit

    Citi Costco card

    Centerparc cu

    —

    Rob Wilkens

  • Coach Jon
    Coach Jon Moderator admin
    edited March 30

    Hello @bcrlexie,

    Thanks for reaching out! I can see the FDP-103 error for MOST Missouri 529 Savings on your end when checking. As @RobWilk stated, a screenshot of the error would be helpful here for sure. I would also see if the following steps work to resolve the issue:

    1. Verify the bank selected is the correct instance – You may see several different instances of your bank; check to see if you’re using the correct one.
    2. Verify that your login information is correct – Type your password/PIN into a text application to ensure you don’t have any typographical errors. Then, copy and paste your login information into Quicken Simplifi to ensure accuracy.
    3. Verify your login at the bank’s website – Try to sign in to your bank’s website using the same login credentials to ensure you've not locked yourself out of the account and that the credentials are still valid.
    4. Check for an app-specific password – Some banks require users to use a specific app password when connecting to a third party. Check with your bank to see if you need to use an app-specific password.
    5. Update your credentials – Try temporarily updating your password at your bank's website and then try again to connect in Quicken Simplifi. We recommend NOT using the following special characters: & < > / \.

    Additionally, we usually limit posts to one issue per post, so if you are still having issues with Cadence Bank, as you mentioned, I would have you create a separate post to troubleshoot that issue.

    https://community.simplifimoney.com/discussion/8/how-to-post-to-the-community

    Let us know!

    -Coach Jon

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