Does the account-specific Balance Type setting actually do anything?

Coach Jon · March 23

This specific issue has been reported in the community previously, and our team is currently working on a resolution. I have merged your thread here so you can follow along.

It looks like they will be improving this feature eventually, and we will definitely keep everyone updated as we learn more going forward! Thank you!

LukeNM · March 25

It is set to Bank Balance (Default) but it displays Balance with Pending

DryHeat · March 25

@LukeNM

It is set to Bank Balance (Default) but it displays Balance with Pending

I think you are responding to my post. So I interpret this as meaning that when:

the general setting for all accounts on the Accounts list is "Balance with Pending", and
the account-specific setting in Settings | Accounts is "Bank Balance (Default)"

then the setting displayed on the accounts Transaction List page is "Balance with Pending."

That's interesting. It makes it seem as if the general setting controls over the account-specific setting. But it may (or may not) depend on which one was set most recently.

RhineyII · March 27

I have three separate Bank accounts in Simplifi that I am tracking. Two of them work great with the default of "Bank Balance", but the third works best with the "Balance with Pending" option. The accounts are setup as in the following table.

Balance Settings

Institution	Balance Type
Truist	Bank Balance
Fifth Third	Balance with Pending
Wells Fargo	Bank Balance

I have noticed that this creates a balance discrepancy in Simplifi. The discrepancy also shows in the settings in the UI. Zooming in on Fifth Third, this is how the settings appear.

Fifth Third Balance Type Settings

Global Setting	Account Setting	Setting Shown in Transaction Screen
Bank Balance	Balance with Pending	Bank Balance

Below is a summary of the actual numbers I'm seeing at Fifth Third.

Fifth Third Reported

Balance	Available Balance	Pending Transactions
$1,018.31	$993.31	-$25.00

Below is what I actually see in Simplifi

Balance	Pending Transactions	Difference From Actual Balance	Difference From Available Balance
$1,043.31	-$25.00	$25.00	$50.00

Based on the table above, what I believe is happening is that Simplifi is taking the actual balance of $1018.31 and adding, rather than subtracting, the pending transactions. In my experience troubleshooting, my guess from the results vs expected is that the setting is being applied to pull the actual balance, and then there is a subtraction operation being performed on numbers provided that are already negative.

Thanks for any help,
Paul

Coach Jon · March 27

Hello @RhineyII,

Thanks for reaching out! We have merged your post with this thread, since we have already escalated and are aware of this issue. You can follow along with the updates that we post here as we receive them!

Thank you!

Does the account-specific Balance Type setting actually do anything?

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