[ONGOING] 3/27/26: Bank of America - "Something went wrong" error

We are currently seeing an issue with Bank of America returning a "Something went wrong" error in Quicken Simplifi. Users may encounter an error message: "Something went wrong. We're unable to authenticate you. Go to the bank fo America site or app you typically use to manage your third-party consents for assistance."

This error is produced by the bank's website and cannot be resolved by Quicken without Bank of America's support. We ask that customers who encounter this error please call Bank of America and request to speak with their Open Banking Department.

If you are unable to resolve the issue with Bank of America's Open Banking Department, please contact Quicken Simplifi Support for further assistance.

This is a known issue that we are working to resolve as quickly as possible. We currently have no ETA to provide on when a resolution can be expected, but will post updates as soon as we do.

If you would like to be automatically notified of any updates regarding this issue, please "bookmark" this Alert by clicking the bookmark ribbon in the upper right corner.

Thank you!

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