Schools First FCU FDP-102 (edited)
This is day two of not being able to connect with my schools first credit union. I’m not sure if I should reset my connection or if it’s the banks issue. I can log into their mobile banking with no problem. Anyone have any suggestions?
Comments
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Hello @StacyLusk,
Thanks for reaching out! I can see the FDP-102 error you are receiving from our side. Generally, you'll receive error code FDP-102 when our connection to your bank is throttled, limiting the number of successful connection attempts, or due to a server outage.
If you are trying to update an existing account already within Quicken Simplifi, I would try the following steps:
- Make all of the accounts with the bank manual by following the steps here.
- Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
- If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.
Let us know how this goes!
-Coach Jon
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Hello @StacyLusk,
I am back with an update! We are aware of this known issue with School's First FCU, and have an alert you can follow while we work to resolve the issue.
In the meantime, you can track the account manually by adding manual transactions, which will keep your records up-to-date. Here are the steps to do so: Managing Transactions in Quicken Simplifi | Quicken Simplifi Help Center
If the account is an investment account, the manual tracking steps are a little different:
- Make the account manual so you can add and edit Holdings: How to Make an Account 'Manual' | Quicken Simplifi Help Center
- Add/edit your Holdings to keep accurate records: Tracking Investments in Quicken Simplifi | Quicken Simplifi Help Center and Tracking Investments in Quicken Simplifi | Quicken Simplifi Help Center
Thank you!
-Coach Jon
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I am having the same issue..again. It is not on the bank's side. This happens every few months.
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