Computershare FDP-102 (edited)

Hello @pjholland,

Thanks for reaching out! I can see the FDP-102 error you are receiving from our end. Generally, a user will receive error code FDP-102 when our connection with their bank is being throttled by the bank, limiting the number of successful connection attempts. Users will still be able to access their bank’s website directly, and this error typically resolves itself after 24-48 hours.

I would suggest waiting 48 hours for the issue to resolve itself. If the issue still persists afterward, please try the following steps:

• Make all of the accounts with the bank manual by following the steps here.
• Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
• If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

Let us know how this goes!