Unable to connect to Wescom Financial (edited)

REO_Swedewagen
REO_Swedewagen Member ✭
edited May 22 in Adding and Updating Accounts

Simplifi recently lost connection to Wescom Financial and the thread in the "Current Online Banking Issues" section started by the Moderator has been deleted.

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Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @REO_Swedewagen, thanks for posting to the Community!

    I have moved this out of Missing Financial Institution Requests, as Wescom Financial is already available in Quicken Simplifi.

    Screenshot 2026-05-22 at 8.38.42 AM.png

    I checked your connection events and see a successful connection for you as of yesterday. Before that, I see an FDP-103 error, indicating invalid credentials are being used. Is that the issue you're experiencing — an FDP-103 error?

    Regarding the Alert you mentioned, it was resolved and archived, which is why you can no longer access it.

    Screenshot 2026-05-22 at 8.41.35 AM.png

    Let us know!

    -Coach Natalie

  • REO_Swedewagen
    REO_Swedewagen Member ✭

    Hi,

    This required me to place the existing accounts as manual and then use the "Add Account" from the main page to reconnect. If I tried the fix error from the "Account" sub menu it would not connect. It is now working.

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @REO_Swedewagen, I'm glad to hear you were able to get connected!

    -Coach Natalie

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