Android Tablets
I would suggest that the splash screen that shows up when using a tablet in Mobile App version 5.11.1be reworded to
"Our Mobile App is great but it is not optimized for IPADS. For a better experience on IPADS check out our Web App."
Then please give Android Tablet users a way to decline the Web App and continue to the Mobile app which works fine. At this point I cannot proceed to the mobile app since I continue to get an error message. Previous versions worked well on my Android tablets.
Comments
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@vad, thanks for posting your suggestion to the Community!
I went ahead and moved this out of Feature Requests for now so we can do some educating and gather a clearer picture of what's going on from your end. To clarify, the Quicken Simplifi Mobile App is not formatted for ANY tablet, Android and iPad included. I'm not sure why they'd change the message to say it's not formatted for iPad specifically when that is not the case.
We have an existing request for Tablet Support:
We also have an existing request for an iPad app:
With that, what happens when you click "OK" on that message? Does it bypass it and allow you to continue using the Mobile App? Or what exactly is the issue that's preventing you from using the Mobile App on your tablet? Understanding this will allow us to appropriately outline your request.
Please let us know so we can best assist!
-Coach Natalie
-Coach Natalie
*Check out Quicken Simplifi's Community Meetup Newsletter!
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Just downloaded version 5.12.2 to my ANDROID Tablet and problem is gone. Mobile App works great on my tablet. Please send a big Thank You to whoever is responsible.
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