iPad & Android Tablet Support: Share your feedback here!

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  • RobWilk
    RobWilk Superuser ✭✭✭✭✭
    edited October 31

    Yes, I even decided to meet with a professional this week (via "Google Meet") on iPad, and shared my screen with them remotely and we used the new Quicken iPad App to review recent spending and finances - it worked out great. They were on a laptop remotely, and were able to zoom in to read stuff that was too small for them (I couldn't pinch to zoom on my end, which is fine, as I could read it). (They had a lower res screen.)

    —
    Rob Wilkens

  • Jlexky
    Jlexky Member
    edited November 20

    I am using Simplifi on my iPad. Sometimes when I open the mobile app, Simplifi goes straight to my data without first asking for a password, even though I have previously signed out. This happens sporadically and I am unable to identify a pattern to this. Any thoughts?

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @Jlexky, thanks for reaching out to the Community!

    I went ahead and merged your post with our feedback thread for the newly added iPad support. With that, to troubleshoot the issue you're experiencing, I'd suggest uninstalling and reinstalling the Quicken Simplifi Mobile App on your iPad to see if doing so clears things up moving forward.

    Please let us know how it goes!

    -Coach Natalie

  • RobWilk
    RobWilk Superuser ✭✭✭✭✭

    @Jlexky The mobile app (in general) does not prompt you for a password once you've signed in, unless you went into the setting menu (I believe by clicking your little profile icon) and turning on touchid/faceid.

    —
    Rob Wilkens

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