Simplifi will not complete loading on Win11 Edge or Chrome

rhb327
rhb327 Member ✭
edited October 22 in Troubleshooting

I'm able to use simplifi successfully on an android phone and Linux (chrome). I've completed multiple hard resets with emptying cash and deleting cookies. I provide credentials, get a 2FA and enter it and then it starts to load but the screen stays blank.

Disabled VPN, deleted cookies and cash for full fresh start multiple times. Issue present for >3d now.

Any ideas?

Thanks,

Rich

Comments

  • SRC54
    SRC54 Member ✭✭✭✭

    @rhb327 Only thing I can think of is to try it in Incognito Mode or boot Windows into Safemode to see it is a Windows Problem. Seems like you've done the other logical things.

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009

  • UrsulaA
    UrsulaA Superuser ✭✭✭✭

    I agree with @SRC54 . I have Windows 11 and Microsoft Edge and I am using the Simplifi Web App with no issue loading today.

    Simplifi User Since Nov 2023

    Minter 2014-2023

    Questionable Excel before 2014 to present

  • rhb327
    rhb327 Member ✭

    Thanks, I had tried incognito with no difference but I just tried again in Edge and it's up! I appreciate your responses!

This discussion has been closed.

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