Fdp 105 with Columbia Threadneedle (edited)

Brant Davison
Brant Davison Member ✭✭

Cannot connect to Columbia threadneedle. Fdp 105. Known issue? ETA for restoration?

Tagged:

Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @Brant Davison, thanks for reaching out to the Community!

    An FDP-105 error indicates that a specific bank is blocking connection traffic. They usually clear up within 48 hours, though I see that you've been receiving the error for several days when viewing your connection attempts from our end. To clarify, is the error happening on an existing account in Quicken Simplifi, or have you been receiving it since first connecting to the bank?

    Please let us know so we can best assist!

    -Coach Natalie

  • Brant Davison
    Brant Davison Member ✭✭

    it had been on an existing account, but given trouble for a week or two, I deleted the account and tried to log in creating a new account.

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @Brant Davison, thank you for confirming!

    I went ahead and got this issue escalated. I will post back with updates as they are received.

    -Coach Natalie

    EWC-11299344

  • Brant Davison
    Brant Davison Member ✭✭

    any update yet???

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @Brant Davison, thanks for your patience as this issue was being researched!

    We've heard back from our service provider and they stated that the issue should now be resolved. Can you give it another try and let us know how it goes, please?

    -Coach Natalie

  • Brant Davison
    Brant Davison Member ✭✭

    great! Tx for your rapid resolution!

  • Brant Davison
    Brant Davison Member ✭✭

    Tx for your help.

This discussion has been closed.