Why is there a nonexistent pending transaction?

kscooley

For some reason, Simplifi is telling me that there is a pending transaction for $119.16 in the upper right corner (where you hover over Balance with Pending.)

There is NO pending transaction showing in the Simplifi account and there is no pending transaction on the actual credit card account.

The amount in question was a purchase and then return - both cleared when I go to the CC website.

I've clicked on refresh numerous times, but it's still showing the discrepancy.

Is this is "wait and see" situation? I can't figure out why Simplifi is doing this for this particular account, yet my other Chase CC accounts are fine, both with and without pending transactions.

Any ideas? Thanks!

kscooley

It finally updated today, but I'm still left wondering why it happened.

SRC54

@kscooley Well, this has been happening to one of my accounts for past two weeks, but it fixes with the next update (4 hours later). It has been reported. It might or might not be the same issue. In my case, the phantom pending transactions are the ones that were just cleared.

Keep an eye on it and keep reporting what you find!

kscooley

So it's not just me. :) At lease the issue isn't sticking around after it does an update/refresh.

EL1234

I've been having this on and off over the last few weeks with my chase bank account. Seems to be an ongoing issue.