Issue with Recurring Series - Frequency & Occurrence - Select one or more days in the month

floridaman5000
floridaman5000 Member
edited December 13 in Report a Bug

If I try to change anything about an existing Series that was created before the "Frequency & Occurence" tab was added to the Series UI, I get a "Required" error on the "Select one more more days in the month" field even though there is a value in the field. I can even try to change the value to another value, but I still get the Required error.

At this point the only workaround is to delete the series and create a new one.

Tagged:

Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @floridaman5000,

    Thanks for reaching out! I was unable to replicate this issue on our side. To help us clarify your situation, when did you notice this behavior, and have you tried editing the series in a different browser/incognito mode to see if that works?

    Thank you,

    Coach Jon

  • This has actually been going on for quite a while. Probably at least 6 month to a year, if not longer, but I see it relatively infrequently because changing the date on a series is not something I do very often. I'll give it a try in a different browser and see if that makes a difference.

  • @Coach Jon I normally use Chrome. I just tried it on Firefox and had the same issue.

  • RobWilk
    RobWilk Superuser ✭✭✭✭✭

    I have not seen this happen, but I also will try to reproduce it the way you say by changing something about the event on the first page. I am away from a desktop web browser so cannot check it right now.


    Rob Wilkens

  • SRC54
    SRC54 Member ✭✭✭✭

    @floridaman5000 I had it happen some and I found changing it to every 12 months from every year fixed it. Then you can change it back to every year.

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009

  • RobWilk
    RobWilk Superuser ✭✭✭✭✭

    I just edited the NAME of a series and had this happen, there doesn't seem to be any way around this besides @SRC54 's fix until this gets reported and fixed. I hope one of the coaches catches that this is a bug.

    Steps to reproduce:

    (1) Edit an EXISTING series (with annual)

    (2) change the name description text slightly

    (3) Save/update

    (4) First it will prompt to select a month (wasn't this already set?)

    (5) Next, there is no way around picking the day of the month (the error won't clear)

    -It is unclear if this particular recurring series was created before the frequency tab was added, i don't know if that's a factor.


    Rob Wilkens

  • RobWilk
    RobWilk Superuser ✭✭✭✭✭


    Rob Wilkens

  • Thanks! With this workaround I was able to successfully save my changes to the Amount and the Date by changing it to "every 12 months". However I was not able to change it back to Yearly as I was still getting the same error, so I need to just leave it as "every 12 months" unless the original issue gets fixed.

  • Coach Jon
    Coach Jon Moderator admin

    Hello @floridaman5000,

    I was still unable to replicate this issue on our side, even with the steps provided by @RobWilk. To clarify, did you edit an existing series that you have had for a while? Does this occur when editing a newly created series? Can you also provide a screenshot showing the new issue you ran into with the "every 12 months"?

    Thanks,

    Coach Jon

This discussion has been closed.