Help center link not working in macOS Safari
Using Safari 18.1.1 (20619.2.8.11.12), when I click on the Help icon in the lower left, nothing happens. Nothing happens as well when clicking on the Profile icon, then the Help menu option or the Community menu option. The rest of the icons and menu items work as expected.
Comments
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Hello @wmanzer,
To assist with this issue, I attempted to replicate it. However, when I used my Safari browser (also 18.1.1), I did not encounter the same issues.
Do you have any popup blocker or ad blocker extensions in your Safari browser? If you do, try pausing those and test to see if the issue persists.
If the issue does persist with the extensions paused, then you may need to clear cache and cookies.
In the meantime, if you need to contact Support, this article provides additional ways you can reach out:
Please let me know how it goes!
-Coach Kristina
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