Bank link option needed for servicing.mohela.com

Altdata
Altdata Member
edited December 2 in Adding and Updating Accounts

My wife's navient loans were transferred over to Mohela but there is a special site for this at https://servicing.mohela.com . I am sure a lot of people are in a similar situation, Can you update yor site to allow this connection?

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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @Altdata, thanks for posting to the Community!

    When viewing your connection attempts from our end, I'm not seeing anything for Mohela or for Navient Loans. What specifically occurs in Quicken Simplifi when attempting to connect? Have you ever had this account connected in Quicken Simplifi? If so, which bank option was it connected to? Have you tried the option listed as "Navient Loans"? There is also a recent thread regarding this that may be helpful:

    https://community.simplifimoney.com/discussion/10493/mohela-for-loans-previously-with-navient

    Please let us know so we can best assist!

    -Coach Natalie

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