Midwest loan services error FDP-102

kwillg
kwillg Member
Screenshot 2024-12-12 at 10.04.26 PM.png

I continue to get this error when trying to connect to Midwestloanservices.com for my mortgage. Any assistance would be greatly appreciated.

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Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @kwillg,

    Thanks for reaching out! I can see that you are receiving an FDP-102 error on our side. This error usually indicates that we are unable to connect to your bank due to either the selected bank throttling connection traffic, the bank’s website or the URL used to connect being unavailable, or the selected bank performing maintenance on their servers. While you may be able to log into your bank’s website successfully, you’ll still receive this error in Quicken Simplifi due to Quicken Simplifi connecting to a different server.

    Typically, this error resolves itself after 24-48 hours. If it is still happening after that time, be sure to let us know!

    -Coach Jon

  • kwillg
    kwillg Member

    This is still happening. I've deleted the account and tried to add it back into Simplifi and no change. One thing I noticed is that when I try to log into the midwestloan.com site I actually get redirected to the following URL:

    https://loansphereservicingdigital.bkiconnect.com/midwestloanservices/#/login

    Notice there are URLs with the same format for other institutions. Is it possible to get the midwestloanservices added similarly to see if I can link my account that way more reliably?

    Screenshot 2025-01-01 at 2.35.38 PM.png
  • Coach Jon
    Coach Jon Moderator admin

    Hello @kwillg,

    Thanks for your response. We will first want to troubleshoot the error you are receiving and then we can verify if changing the connection is what needs to be done. I have gone ahead and escalated this issue and will post back here when we have a status update.

    -Coach Jon

    EWC - 11483305

  • Coach Jon
    Coach Jon Moderator admin

    Hello @kwillg,

    I am following up to let you know that we are now aware of a known issue with Midwest Loan Services returning an FDP-102 error. We have setup an alert for this issue and you can follow it here for updates:

    Thanks for your patience!

    -Coach Jon

This discussion has been closed.