Wealthsimple disabled Mint token authentication in Nov 2023, Simplifi still asks for Token to setup?

seshwan
seshwan Member ✭
edited December 13 in Adding and Updating Accounts

There is no way to get a Mint Token from Wealthsimple, confirmed from the FI per below, and whether you select Wealthsimple or Wealthsimple Canadian Shareowner, you are asked to enter User ID and Mint Token. So nobody has setup a new Wealthsimple connection for a year now, I’ve requested it to be fixed many times already, any ETA?

Mary (Wealthsimple) 

Mar 14, 2024, 8:00 PM EDT 

Hi Ryan,

Thanks for reaching out to Wealthsimple. I hope yu are doing well.
 
On November 1st, Intuit, Mint's parent company, announced that they will be shutting down Mint on January 1st, 2024. As a result, we are no longer able to support Mint integration with Wealthsimple.

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Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @seshwan,

    Thanks for reaching out! I have definitely come across this issue before. When you contacted the FI, did they give you any information on how you could bypass the mint token being requested?

    -Coach Jon

  • seshwan
    seshwan Member ✭

    It’s pretty clear cut, Wealthsimple won’t give me a token and Simplifi won’t update their site to allow password to be entered, so Simplifi does not have a way to add Wealthsimple at the moment and it is Simplifi that has to fix it.

  • Prostoy
    Prostoy Member

    I am experiencing the same issue with Canadian Wealthsimple - not able to connect FD105 error when entering the password. Simplifi asks for Mint token which is a misdemeanor - there is no such thing in Wealthsimple in Canada. Yet, articles on Simplifi site claim that it could be setup

  • Coach Kristina
    Coach Kristina Moderator admin

    Hello @Prostoy,

    To assist with this issue, please provide more information. Is this an account you're adding for the first time, or one that was previously connected, but is now throwing an error? What is the exact URL (web address) that you use when logging into the account through the financial institution website?

    I look forward to your reply!

    -Coach Kristina

  • yScrappy
    yScrappy Member

    I too am interested in this … I've tried on Quicken Mac, Windows and now Simplifi … I do all of my banking through Wealthsimple Cash …

    This is a first time add, and to login, I go to https://www.wealthsimple.com/en-ca/

  • Coach Jon
    Coach Jon Moderator admin

    Hello @yScrappy,

    Thanks for reaching out! From our side, I cannot see a connection attempt for Wealthsimple as of yet. When you tried, did you also receive a connection error? Can you provide a screenshot?

    Let us know!

    -Coach Jon

  • yScrappy
    yScrappy Member
    edited December 20

    I can't try, because I don't have a Mint token, because Mint token are no longer available …

    Note that this is the problem that all of us are dealing with. All Intuit/Quicken products list Wealthsimple, but it requires a Mint Token, which no longer exists. Mint was shutdown back on Jan 1st, 2024.

  • yScrappy
    yScrappy Member

    Just want to post a comment here, and I appreciate that Jon is trying to help, but …

    My understanding is that Intuit/Quicken charges us to use their software, as well as charges the bank to be supported by them … even in the case where banks provide qfx files for download, the bank pays a license fee, as qfx is a proprietary version of ofx.

    As such, I believe that the onus is on Wealthsimple to get this fixed, since its not really Simplifi that is broken, but the auth method on Wealthsimple's side that has changed.

    Right now, all Wealthsimple provides is a CSV file of transactions that, quite frankly is totally useless … I've even tried to get it to work with software that allows importing CSV.

    If we ( Wealthsimple users ) want to see this improved / fixed, I believe it is on us to let Wealthsimple know … I do believe that it would be good for Quicken to approach them as well, since my understanding is that Wealthsimple's client base is 3+ million, and not supporting that is a potential lose of subscribers ( I only use Wealthsimple now, and I imagine there are a lot more of us, and growing ) … but u letting Wealthsimple know it is something we want / need would hopefully go a long way to get things fixed.

    To post a request at Wealthsimple is simple … go to https://www.wealthsimple.com/en-ca/ , click on Support in the upper right and then go to Contact Us and click on 'Virtual Assistant' on chat … Choose Other → My Issue is Not Listed … it will then give you a link to a form to submit a request.

    We don't need a QFX file to use Quicken … it will accept an OFX file, I just checked … we don't require Web / Direct connect, we just need a format supported by Quicken that I can import.

    Make your voices hear @ Wealthsimple … I suspect they are the only ones that actually have the ability to fix this, as all Quicken does is connects to Wealthsimple's API to pull data …

  • Coach Jon
    Coach Jon Moderator admin

    Hello @yScrappy,

    Thanks for the reply. It is true that the FI chooses the data that is sent, as well as how it is sent. When you contacted the FI, did they give you any information on how you could bypass the mint token being requested?

    -Coach Jon

  • yScrappy
    yScrappy Member

    You can't really 'bypass' it, since that form needs some sort of authentication … which means the prompt for Mint would need to change to a prompt for password.

    That said though, I haven't heard anything back yet, but for me, at least, I would be happy if they would at least get an OFX download in place vs the useless CSV they have now … its not as nice as the auto-download methods, but its better then what is there now.

    Quicken for Mac ( at least ) allows for OFX imports .. I actually looked at what it would take to convert the CSV → OFX … the OFX format i pretty straight forward, but the CSV contains insufficent information, and from what I can tell, the 'Actions' would need to be mapped from WS → OFX …

    The other option would be to take the CSV they provide and massage it into a Mint.Com CSV, which is also supported for import …

    I will update if / when I hear something back from WS … but, IMHO, it would be more effective if folks directed there "it needs to be fixed" energy to WS themselves, instead of everywhere else but WS, it might get fixed shrug

  • yScrappy
    yScrappy Member

    One thing to note … just figured out … the CSV you can get from WS is monthly … so November is available, but you can't get one that shows current transactions … makes it good for generating reports, but that is it

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