connecting mortgagequestions.com PHH mortgage

I see there was a similar question on here but the thread was closed with no real answer, so i'll ask again.
I'm trying to link up simplifi to this mortgage provider but it fails in simplifi.
I can login to the website directly at
and get my info fine, but simplifi fails several times with an error "something unexpected happened" and a code, this time it was 11000.Any help would be appreciated, thanks
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Hello @moneyhound,
To assist with this issue, I checked on our end, and can't see any connection attempts. To help us verify what exactly is occurring here, please supply a screenshot showing the error you are receiving in Quicken Simplifi.
I look forward to your response!
-Coach Kristina
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hi,
I encountered the same problem connecting to PHH Mortgage with the same error code 11000.
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Hello,
I am having the same issue when trying to add PHH mortgage as a new account to Simplifi. Please help!
I have attached the error code I am receiving.
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Hello @Bivens,
Thanks for reaching out! I'm sorry to hear you are experiencing this issue when trying to connect. To help determine what is occurring here, can you please provide us with logs?
- Log into the Quicken Simplifi Web App.
- Select Profile from the left-hand navigation bar.
- With the Profile menu open, hold down the Option key for Mac or the Alt key for Windows, and then click Send Feedback.
- Leave all boxes checked, add a brief description of the issue, and then click Send.
-Coach Jon
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