Recurring Series not Ending on End Date

RobWilk
RobWilk Superuser ✭✭✭✭✭
edited December 2024 in Report a Bug

I have a $25/month payment to a credit card on a recurring series. I looked ahead 12 months an realized thet balance should hit $0 on 9/17/2025. So, I decided to make that an end date, the only problem is that when I looked ahead 12 months, payments went on beyond the 9/17/2025 date.

EDIT: If it matters it was an every 3rd wednesday payment, not same date each month.


Rob Wilkens

Comments

  • Coach Kristina
    Coach Kristina Moderator admin

    Hello @RobWilk,

    Thank you for coming to the Community to report this! I see the same behavior when I set up a test series with an end date. I have forwarded this to the proper channels for further investigation. If you would like to contribute to the investigation, then please send logs, by following these steps:

    1. Log into the Quicken Simplifi Web App.
    2. Select Profile from the left-hand navigation bar.
    3. With the Profile menu open, hold down the Option key for Mac or the Alt key for Windows, and then click Send Feedback
    4. Leave all boxes checked, add a brief description of the issue, and then click Send.

    Thank you!

    -Coach Kristina

  • RobWilk
    RobWilk Superuser ✭✭✭✭✭

    Done

    report created - reference id 465890872081413890

    -Rob


    Rob Wilkens

  • Coach Jon
    Coach Jon Moderator admin

    Hello @RobWilk,

    Thanks for the information. Can you also supply screenshots showing the recurring series details, as well as showing the payments extending beyond the end date?

    -Coach Jon

  • RobWilk
    RobWilk Superuser ✭✭✭✭✭

    have to run for an appointment now, will try not to forget.


    Rob Wilkens

  • Coach Jon
    Coach Jon Moderator admin

    Hello @RobWilk,

    No need! I have submitted this bug report to our product team and will follow up here when we receive new information!

    Thank you,

    Coach Jon

    SIMPL-25008