Inaccurate Chase Balance and Savings Goals

RobertoT

Hello. Chase Bank current balance reporting issues are well documented. I’m having related trouble with savings goals. When I try to contribute to goals, I am unable to contribute more than the incorrect account balance Chase is reporting. Is there a workaround until this issue with balance reporting is fixed? Thank you.

RobWilk

You can temporarily put in fake pending/manual transactions to correct your chase balance (delete them later) — like a fake deposit — and then it should let you make the savings goal contributions.

DannyB

My only connected acount with have is a credit card and haven't eexperienced any of the balance issues discussed. My question is whether the balance in your Savings account is permanently incorrect and if not what is the lag time until the balance iin QS is corrected to the bank balance?

RobertoT

Thank you for your comments, Rob and Danny. The balance on my savings accounts is usually correct, but the balance on checking account is almost always thousands of dollars off, which is what is preventing me from being able to contribute to the savings goal.

DannyB

@RobertoT

It appears I miss understood your original comment - the problem isn't the savings account balances but the checking account balance being reported to QS. It is true, you can only contribute up to the available real-world balance in the "Take from account" as Quicken Simplifi understands the balance to be. @RobWilk 's workaround sounds like the most direct approach until the problem is corrected but that means daily manipulation of your data it seems.

You seem to answer my question about the lag time with "almost all the time." Yikes!

I know there have been or continue to be problems with checking account balances for Chase Bank. That you are almost always off by thousands of dollars is certainly a huge problem and one I would find hard to live with if the balance wasn't corrected within a very short and predictable time horizon, that is that there is a reasonable, consistent lag time between my current QS data and the latest accurate bank data meshing. But being off thousands of dollars almost always, well, that wouldn't work for me.

I banked with Wells Fargo and when they switched over to OAuth early this year there was a problem with duplicate entries being downloaded into QS for a period of time. I think this may have been worked out, but in the meantime, I went ahead and switched to Capital One and have not experienced any balance accuracy issues like what seem to plague at least some QS users with Chase cash accounts.

At some point I would do one of two things if I wasn't willing to continue with "troubleshooting" the issue with no apparent fix date:

1. Switch to a different personal finance app if it appears this issue will not or cannot be resolved in a reasonable time frame.
2. Switch to a different bank known to have a stable an accurate connection with Quicken Simplifi.

#2 would be my most probable choice unless there were some significant reasons to stick with the "offending" bank.