Unlinking issues with mis-matched linked transfers

RobWilk
RobWilk Superuser ✭✭✭✭✭

A payment was made from checking to credit card ($152.06).

It matched a $152.06 payment to what was supposed to be a $4 reminder (incorrectly).

It matched it on the credit card side rather than checking side, I could tell because :

(1) I unlinked on the checking side, it failed, and also was not linked to a bank transaction:

(2) I then unlinked at the credit card side, and that was succesful …

I then had to DELETE the checking transaction that was created from the mis-matched transaction. This is the transaction which gave the above error.

Unfortunately, that did not put back my reminder which was mis-matched.

I will next have to edit the date of the next reminder for the $4 payment to fix that.

It's a mess, but i can work around this.


Rob Wilkens

Comments

  • SRC54
    SRC54 Member ✭✭✭✭

    I feel your pain.

    The other day I had entered two transactions, one was for AmEx Rewards for 5.98 and another for AmEx for $34.02. The payment for $34.02 came in and it matched it with the 5.98 although had a different payee. Of course, I was able to unlink the match, but then I ended up with 2 $34.02 payments and it wouldn't let me merge them.

    So I deleted my original payment and had to edit the downloaded one as a transfer to checking. No big deal, but this kind of thing happens a lot more than it should.

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @RobWilk & @SRC54, thanks for the feedback! I'm glad to hear you were both able to resolve the issues you experienced.

    -Coach Natalie