Save button disabled after selecting existing payee

a3chic9

I was briefly confused why I couldn't save after changing a payee. It seems the check for if the payee had changed is not handling the following situation.

1. Go to edit the payee on a transaction on mobile (android)
2. Hit space after the existing value ("Petco")
3. Select existing payee ("Petco Park")
4. Save button is still disabled
5. Edit the payee text by deleting a character
6. The save button is now enabled

It seems like the logic to check if the value is changed doesn't actually pay attention to the radio option selection. Because I entered a space the normalized text is probably the same as before. This is despite the text box changing to the radio option text upon selection.

Coach Kristina

Hello @a3chic9,

I'm sorry to hear you're encountering this issue. To troubleshoot the issue, if you haven't already done so, please try logging out of the app, then logging back in. If the behavior still persists, please try restarting your mobile device. If the behavior persists after the restart, please try uninstalling and reinstalling the app.

If none of the above troubleshooting resolves the issue, then please provide additional information. Is this happening when editing existing transactions, adding new transactions, or both? What is the exact process you are using when you get the error? What kind of Android device are you using (tablet, smartphone, something else)? What brand and model is it (for instance, Samsung Galaxy tab)?

I look forward to your response!