Support for E-Trade 2FA

llamafilm
llamafilm Member ✭✭
edited January 6 in Adding and Updating Accounts

As mentioned previously in this post (https://community.simplifimoney.com/discussion/6367/fdp-103-error-with-etrade-edited)

When 2FA is enabled for my E-Trade investment account, Simplifi prompts for the 2FA code every time I open the app. Are there any plans to fix this? It would be great to hear from Simplifi devs whether this is technically possible given E-Trade's security posture. All my other accounts with other institutions work fine, presumably because Simplifi obtains a long term token which does not require 2FA.

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  • Coach Jon
    Coach Jon Moderator admin
    edited January 6

    Hello @llamafilm,

    Thanks for reaching out! Some banks have increased their security measures to protect your financial information and require verification with each connection attempt. Due to this change, you might be asked to complete a multifactor authentication (MFA) with each account refresh in Quicken Simplifi.

    While we understand how frustrating this may be, this process is in place to protect you and your account information. We don't have a way to prevent these requests.

    Additionally, we now can schedule account updates. This can be helpful for those dealing with persistent MFA.

    https://community.simplifimoney.com/discussion/11001/new-feature-alert-ability-to-schedule-account-updates

    -Coach Jon

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