2 different credit cards pulling in same numbers (quicken simplifi) - Discover

b16707
b16707 Member ✭
edited January 12 in Report a Bug

Not sure how to resolve this but I have 2 Discover cards both with different card numbers on the same Discover account. For ease of discussion, ill just name each card, card 1 and card 2. Simplifi pulls in transactions from card 1 just fine but then duplicates those same transactions for card 2, totally ignoring what card 2's transactions are. Whats going on? How would I solve this? Ive already disconnected and reconnected accounts. THanks!

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  • Coach Kristina
    Coach Kristina Moderator admin

    Hello @b16707,

    I'm sorry to hear you're encountering this problem. Based on your description, is sounds like one card is a sub-account of the other (for instance, a Primary cardholder and an Authorized User). Is that correct? Also, to clarify, are card 2's transactions downloading at all in either account?

    I look forward to your response!

    -Coach Kristina

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