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Manulife One FDP-155 error (edited)

RSanchez

Hi there, I’m trying to add my Manulife one accout to simplifi and getting an error FDP-155.

“Unable to connect to Manulife bank of Canada at this time”

is this a temporary issue, can Manulife one account be added as this is my mortgage and everyday account..

thanks

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Coach Kristina

Hello @RSanchez,

I'm sorry to hear you're encountering this issue. When I check, I can see 2 connection options in Quicken Simplifi. Are you getting the same error message with both of them?

I look forward to your response!

RSanchez

thanks for the response, I have only tried the first one since I don’t have a Manulife Visa

RSanchez

no luck with either one

Coach Natalie

@RSanchez, thanks for the reply!

When attempting the connection from my end using dummy login credentials, I also receive the FDP-155 error, which means that the bank is permanently or indefinitely blocking connection traffic. For this particular error, we recommend that you contact the bank directly regarding the connectivity issues.

Feel free to post back and let us know how it goes in case it helps other users!