Trouble syncing accounts
![11choust](https://us.v-cdn.net/6031920/uploads/defaultavatar/nRDM9HAJBB7R4.jpg)
How do I go about linking my home loan and student loan accounts? When I use the add account feature; an error message populates.
Comments
-
It sounds like the banks you use are supported (you got as far as an error message) but there are connection issues. Connection issues could be something like a known outage at your particular bank, to an unkown issue, to a temporary outage (maybe bank connection down for maintenance on weekend, such as this extended holiday weekend), it could be a mis-typed username or password, it could be a time-out (bank took too long to respond), or something else.
The coaches here (not me) may be able to help you better if you give (guessing):
(1) The name of the financial institution(s)
(2) The text of the error message (usually a code like FDP-10x or TO-100 or something like that, along with some descriptive text that may be with it).
I am not tech support, just another user. Do not post bank account usernames or passwords/etc or account numbers here.
—
Rob Wilkens1