Trouble syncing accounts

11choust
11choust Member

How do I go about linking my home loan and student loan accounts? When I use the add account feature; an error message populates.

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  • RobWilk
    RobWilk Superuser ✭✭✭✭✭

    It sounds like the banks you use are supported (you got as far as an error message) but there are connection issues. Connection issues could be something like a known outage at your particular bank, to an unkown issue, to a temporary outage (maybe bank connection down for maintenance on weekend, such as this extended holiday weekend), it could be a mis-typed username or password, it could be a time-out (bank took too long to respond), or something else.

    The coaches here (not me) may be able to help you better if you give (guessing):

    (1) The name of the financial institution(s)

    (2) The text of the error message (usually a code like FDP-10x or TO-100 or something like that, along with some descriptive text that may be with it).

    I am not tech support, just another user. Do not post bank account usernames or passwords/etc or account numbers here.


    Rob Wilkens

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