Bangor Savings Bank 'Bank Balance' not working

System
System Administrator admin

This discussion was created from comments split from:

Simplifi Accounts - Banking Balance Bank Balance Setting Incorrect.

Comments

  • Mook Mook
    Mook Mook Member
    edited January 23

    Bumping this post because I think I am experiencing the exact same thing, but in my case it is

    with a Bangor Savings Bank checking account. I have account set to show actual bank balance, but Simplfi is stuck showing "balance with pending", which results in pending charges being debited from the account twice and an inaccurate balance if there are any pending charges.

    I have tried to turn "balance with pending" off many times but Simplfi won't let me. Anyone have a solution for this?

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Mook Mook,

    Thanks for reaching out! That certainly sounds frustrating, I apologize. To clarify, when trying to switch from balance with pending what specifically is occurring to prevent the change? Does changing the Balance type not work/stick once you select Update? Or is the setting updating and then the account showing balance with pending anyways?

    Let us know!

    -Coach Jon

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