Bangor Savings Bank payee descriptions are too truncated

Mook Mook
Mook Mook Member

When Simplfi imports transactions form my Bangor Savings Banks account it only gets the first 6 or 7 characters of the payee descriptions. These payee descriptions are too short to identify the payee or to create a transaction rule. The bank's actual ledger has much longer payee descriptions that are actually useful. Can Simplifi please fix this? Right now I have to manually edit almost every transaction.

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Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Mook Mook,

    Thanks for reaching out! We were aware of and previously had an alert for a known issue like this. It was recently resolved so that new transactions coming in would no longer be too truncated. This fix would not affect older transactions like the one you posted in your screenshot. Are newer transactions still truncated for you? Let us know!

    -Coach Jon

  • Mook Mook
    Mook Mook Member

    Yes! It looks like I am finally getting the full text of the transactions from the bank. Thanks!

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Mook Mook,

    Glad to hear everything worked out correctly!

    -Coach Jon

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