Was wondering about credit for user's who have been patiently awaiting for Coinbase connection fix.

Kevin Steinke

Was wondering if you are going to credit the user's who have been patiently awaiting for your fix to the connection to Coinbase. Feels like I agreed to paying for my years subscription thinking this fix was 'just around the corner'… Every month, I check to see if the connection doesn't error out, wasting my time.. And then coming back to the community forum and then finding out that there is no status update. I would think that some damage control would be coming our way in forms of credits or discounts!

Coach Jon

Hello @Kevin Steinke,

Thanks for reaching out! I apologize for the experience you have had with Coinbase and Quicken Simplifi. I would suggest contacting our support team directly via chat to inquire about a credit. https://support.simplifi.quicken.com/en/articles/5077917-how-to-contact-support

-Coach Jon