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Target Circle Card unable to add accounts

jtscanlon

Target Circle Card (fka RedCard) just updated their systems and now my account is unable to sync. Simplifi said I needed to reconnect my account, but when I try to do so, it says "You have already added all your accounts at this bank" despite no accounts being connected.

I tried marking my previous account as a Manual Account, deleting the bank, and attempting to reconnect, but the same issue happens. I enter credentials, complete 2-factor authentication, and then get the "You have already added all your accounts at this bank" error despite no accounts existing.

Please help!

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Comments

Coach Natalie

@jtscanlon, thanks for reaching out to the Community!

When viewing your connection attempts from our end, I'm seeing a successful connection as of this morning. To gather evidence of the issue you're reporting, please make the account manual and reconnect to the bank once again, and then grab a screenshot of the "You have already added all your accounts at this bank" screen that you'll receive instead of seeing a list of accounts that are available to add.

Make all of the accounts with this bank manual by following the steps here.
Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank. If the connection is not successful, grab a screenshot of the message.
If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

In addition to the screenshot of the "You have already added all your accounts at this bank" screen, please send the following data:

A screenshot of your Settings > Accounts page in Quicken Simplifi showing that there are no connected accounts for Target Red Card.
A screenshot of the Manual Accounts section showing that the account in question is currently manual. This should also show the full name of the account, as it appears in Quicken Simplifi.
A screenshot of the Account Summary page from the bank's website. This is the landing page after signing in, and typically lists all accounts and balances. Please be sure to redact any private info, such as account numbers. Please also be sure that the image has a wide enough scope to show the full URL in the URL bar at the top of the page, so you will want to take it from a web browser versus a mobile browser.

Please also submit your logs via the 'Send Feedback' option:

Log into the Quicken Simplifi Web App.
Select Profile from the left-hand navigation bar.
With the Profile menu open, hold down the Option key for Mac or the Alt key for Windows, and then click Send Feedback.
Leave all boxes checked, add a brief description of the issue, and then click Send.

We look forward to working with you!

kiun

reporting exactly same issue with target card

cvwest

Reporting the exact same issue. I actually removed the entire institution from my account and tried to add it again, and it only shows blank.

bjbordson

I have the exact same issue- followed the steps above and did not work

trewbux

Also having this issue

shs152

I'm having the same issue. I think Quicken needs to fix the connection to the new Target site.

Coach Natalie

@kiun, @cvwest, @bjbordson, @trewbux, and @shs152, thanks for letting us know!

To clarify, are you all receiving the "You have already added all of your accounts" message? Can you all complete MFA before receiving the error as well, as the OP mentioned?

In addition to a more detailed description of what each of you are experiencing, it would be great to have each of you provide the information that was requested above, as that will help us get the issue escalated from our end:

https://community.simplifimoney.com/discussion/comment/49813#Comment_49813

@cvwest, if the financial institution in your screenshot is listed below the Manual Accounts section, it is likely an empty institution that can be deleted. The account itself should be listed in 'Manual Accounts'.

We look forward to hearing back from you all!

BBrewster

I am also having this same issue. I made my previous account a manual account, removed target, tried to add it back and receive the "You have already added all your accounts at this bank" error, and then have a new Target Red Card institution listed with no account inside of it. I also did complete the multifactor authentication before I received the error. I have tried deleting the new Target Red Card Institution that shows up and then add it again but get the same error.

Jonathan4528

https://community.simplifimoney.com/discussion/comment/49855#Comment_49855

I’m having the same issues and went through the exact same steps with Coach Elder as BBrewster listed above.

Coach Natalie

If someone can provide the information requested above, we can submit an escalation for this issue:

https://community.simplifimoney.com/discussion/comment/49813#Comment_49813

Thank you!

Coach Natalie

This issue has been escalated, and we now have an Alert that you all can follow for updates:

https://community.simplifimoney.com/discussion/11865/new-3-20-25-target-red-card-you-have-already-added-all-your-accounts-at-this-bank

If anyone still wants to provide logs, we'd love to get you added to the ticket. Otherwise, we appreciate everyone's patience as this issue is worked on!

FutureEye

Hi , early this month Target fixed or updated their system. Post 03/18 when the system came online, quicken Simplifi if able to connect to target.com but shows an error against the credit card. I validated on targets website that credit card is active.

FutureEye

looks like we already have an issue open. Sorry

Coach Jon

Hello @FutureEye,

Thanks for reaching out! It looks like you were already able to find the alert for this issue but I will post it here anyway for other users as well in case they come across this post.

https://community.simplifimoney.com/discussion/11865/new-3-20-25-target-red-card-you-have-already-added-all-your-accounts-at-this-bank

-Coach Jon

FutureEye

Thank you @Coach Jon. I bookmarked it.

ericmn

After the extended downtime for maintenance my Target card connection does not work properly. I have restored the connection multiple times and I get the message that I have successfully reconnected but no transaction or payments that occurred during the outage post. I was left with a large credit balance in Simplifi even though my current balance is $0. To get around this I had to create a manual balance adjustment transaction for several hundred dollars.

Lastly, when I look at my Target card connection in Simplifi it says is was last updated 57 minutes ago but then has a gray box saying disconnected even though I successfully reconnected. There is clearly some issue going on.

ericmn

Just adding a screenshot showing it account was last updated 1 hour ago but none of transactions that occurred during the downtime actually downloaded and the account is labeled as disconnected even after receiving the message I had successfully reconnected the account.

santoshamb

Hello,

I'm having the same problem. It seems like the target card is now called a "Circle Card" and has a new login url: 'https://mytargetcirclecard.target.com/'

Claudia

I am having the same problem.

Just Wing It

I, too, am having the same problem. I can't get Target to sync no matter how many times I authenticate. With how much I spend at Target, getting this fixed will be a huge help!

Coach Natalie

Hey everyone, please be sure to follow our Alert for updates on this known issue:

https://community.simplifimoney.com/discussion/11865/new-3-20-25-target-red-card-you-have-already-added-all-your-accounts-at-this-bank

We appreciate everyone's patience as this is worked on!

TiggerTrainer

https://community.simplifimoney.com/discussion/comment/50035#Comment_50035

Is there any sort of an ETA as to when this might be fixed?

Alphabet

I have the same issue. When will it be fixed?

Kurt Schumacher

it is frustrating that there has not been any updates in a few weeks. I am hoping the issue gets fixed soon.

Alphabet

It's fixed. I was able to setup my Target card earlier this week.

rpesta

This must not be fixed for existing accounts that were already setup. Just tried again this morning, and same error.

RFL281

Still broken for me. I get an error that multi-factor authentication is required (FDP-185). It steps through the MFA process (I receive the code via SMS and enter it when prompted), but the account never updates, and the orange "caution" triangle icon stays next to the account in the list.

Coach Natalie

@rpesta & @RFL281, thanks for letting us know you're still seeing an issue with Target Red Card!

The Alert that we asked users to follow in this thread, which was for the "You have already added all your accounts at this bank" message, has been resolved. We have a new Alert here for Target Red Card, however:

https://community.simplifimoney.com/discussion/12054/new-4-9-25-target-red-card-cp-account-not-found

If you are seeing an issue outside of either one of these issues, such as the FDP-185 error, please create a new post to outline and report it so we can take a fresh look.

https://community.simplifimoney.com/discussion/8/how-to-post-to-the-community

Much appreciated!

samsonite

I am checking on the status of a resolution for the Target card requiring multifactor authentication at every login. I understand that there is an alert, but there hasn't been an update since April 23.

Coach Natalie

@samsonite, thanks for reaching out!

To clarify, the only open Alert we have for Target Red Card is for a CP_ACCOUNT_NOT_FOUND error:

https://community.simplifimoney.com/discussion/12054/ongoing-4-9-25-target-red-card-cp-account-not-found

For persistent MFA with Target Red Card, please reference the ongoing thread here:

https://community.simplifimoney.com/discussion/12147/target-red-card-mfa

MFA requirements are not considered an issue on our end; instead, these are controlled by the bank and are likely a security measure that was recently implemented.

I hope this helps!