Cedar Rapids Bank and Trust Account needs attention (Care code: FDP-101)
Cedar Rapids Bank and Trust updated their login process and website recently. It has been two weeks since I've been able to access my account.
Are there any plans on fixing this connection, and if so, what date can I expect to access my account within Quicken?
Thank you
Answers
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Hello @MandM,
Thanks for reaching out! I can see the error you are receiving from our side for you as well. In this case, I would see if a fresh connection would resolve the issue. You can make the accounts manual and then use the Add Account flow to get a completely fresh connection. If the connection is successful, you'll then want to link the accounts to your existing Quicken Simplifi accounts. Let us know how that goes!
-Coach Jon
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Unfortunately the institution website changed, so the old crbt.com (which is the only link available when attempting to add the account) is not the correct one. The new crbt.bank would need to be added in order to connect to the bank.
Do we have an idea of when the new crbt.bank would be added?0 -
Hello @MandM,
Thanks for the reply. Did you try the above step I provided regarding making the account manual and then re-linking to get a fresh connection to see if that works? If you have, and that did not work, can you supply the new URL you stated was updated on the bank's website?
-Coach Jon
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